Privacy Policy

Who we are

ARISA Clinic is operated by Arash Allahdini, a sole trader trading as ARISA Clinic. For data protection purposes, Arash Allahdini is the data controller.

Contact: info@arisaclinic.co.uk · +44 7470 363903
54-A Western Road, Tring, HP23 4BB.

Information we collect

When you contact us or use our enquiry form, we may collect your name, telephone number, email address, treatment interest, preferred contact method and the information you choose to include in your message.

If you join our mailing list, we collect your name, email address, consent choice and the date your subscription was recorded.

Please do not submit confidential medical information through the general enquiry form. Relevant health information is collected separately when needed for consultation, treatment suitability and safe clinical care.

Mailing list and marketing

We send clinic news, service updates and offers only when you have actively chosen to join our mailing list. Our lawful basis for this use is your consent.

You can withdraw your consent at any time by using the unsubscribe option in a marketing email or by contacting info@arisaclinic.co.uk. Withdrawing consent does not affect the lawfulness of messages sent before you unsubscribed.

How and why we use your information

We use enquiry details to respond to your request, contact you in the way you selected, arrange a consultation and provide information about our services. We do not use an enquiry as permission to send unrelated marketing.

Our lawful basis is generally taking steps at your request before providing a service and our legitimate interest in responding to enquiries. Where health information is required for clinical care, we handle it under the additional protections required for special-category data.

Sharing and protecting your information

We share personal information only when necessary to operate our services, comply with the law or protect patient safety. Website enquiry submissions are processed by FormSubmit, which helps deliver the form securely to our clinic email. We do not sell your personal information.

We use reasonable organisational and technical safeguards and limit access to people who need the information for their role.

How long we keep it

General enquiries are kept only for as long as reasonably necessary to respond and manage any resulting appointment or service. Clinical records are retained separately for the period required by applicable professional, insurance and legal obligations.

Mailing-list details are kept while you remain subscribed. If you unsubscribe, we may retain the minimum information needed to respect your request and prevent further marketing.

Your rights

You may ask for access to your personal information, correction of inaccurate information, deletion or restriction where applicable, or object to certain uses. You may also complain to the UK Information Commissioner's Office.

To exercise your rights or ask a privacy question, email info@arisaclinic.co.uk.